If you try to download the setup file for Diamond Scheduler using Chrome for Windows, at times you may encounter the following message. The interesting thing is this does not always happen and there is no reason for it to … Continued
For many years, Diamond Scheduler 7 would notify the user whenever there’s an update available with a dialog box like this: Diamond Scheduler 8 In January of 2021, Adobe stopped supporting AIR so the auto-update feature is no longer available. … Continued
Installing Diamond Scheduler 8 for Windows Double click on the setup file (DSsetup.exe) and follow the directions. Download Windows Setup File Installing Diamond Scheduler 8 for Mac Double click on the setup file (DiamondScheduler.dmg) then drag and drop the program … Continued
If you would like to access your account information, which includes your licenses, upgrade options, password changes and credit card information, log in to your account at the bottom of any page. Once logged in, click on Your Account at … Continued
If you use Diamond Scheduler 8, the following should not be a problem. If you have installed Catalina on your Mac computer and are receiving messages about the Adobe AIR framework being damaged consider this post from the Adobe Community … Continued
Diamond Scheduler 8 does not exhibit this problem. This issue occurs with Diamond Scheduler 7 only. The error we hear about occasionally is a dialog box that says, “Sorry, an error has occurred. The application could not be installed because … Continued
It’s usually helpful for us to get a copy of your schedule file so we can diagnose the problem you’re having. First of all, make sure you’ve saved the file. It has to exist to send it. In a sense, … Continued
Although we would like to think that computers (and software) never crash, it happens. So it’s good to know how to recover the most recent good file. Every time one opens or saves the schedule file, a backup of the … Continued
I no longer sell the desktop version of Diamond Scheduler. Please see the email sent out to all customers in November 2021: http://www.cactusware.com/legacy As a previous user of Diamond Scheduler, you do have an option. If you purchase a year’s license … Continued
That messageimplies that you already created an account when you downloaded the program the first time. Go to the website: https://cactusware.com/login and log in to your account. If you’ve forgotten your password, check the box that says Lost Your Password? That … Continued