How can we help?
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Getting Started
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- LeagueApps Integration
- LeagueAthletics CSV Integration
- LeagueAthletics DirectLink Integration
- SportsEngine DirectLink Integration (tutorial movie)
- Tutorial: Across Division Scheduling
- Tutorial: Introduction to Diamond Scheduler
- Tutorial: League Creation Assistant
- Tutorial: Locked Game Scheduling Technique
- Tutorial: Scheduling Multiple Divisions
- Tutorial: Scheduling Practices
- Tutorial: The Division Tab
- Tutorial: The People Tab
- Tutorial: The Schedule Tab
- Tutorial: The Team Tab
- Tutorial: Travel Constraints
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Program Sections
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Scheduling
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- Damaged or Corrupt File Message
- Display Time and Date Constraints in Master Calendar and Game List
- Known Issues
- Problems with AIR and Catalina OS
- Program is Slow in Calendar
- Program says I have No Timeslots Available
- Retrieving a Backup File
- Schedule Will Not Finish
- Sending Your Schedule File
- Updates Frequency
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- Accessing Account Information
- Across Division & Across League Divisions
- Assigning Officials to Games
- Change a Team's Division
- Changing Division Associations of Timeslots
- Creating Timeslots
- Display Time and Date Constraints in Master Calendar and Game List
- Entering Scores
- How to Avoid Double-booking Coaches and Players
- Move Season's Start Date
- Moving Schedule
- Pool Play
- Reduce Time Between Games on Same Day
- Schedule Reports
- Schedule Will Not Finish
- Switching Timeslots
- Tutorial: Locked Game Scheduling Technique
- Tutorial: Scheduling Multiple Divisions
- Using a Previous Year's File
- Show all articles ( 4 ) Collapse Articles
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Importing and Exporting
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Integration with Others
- Deleting Existing Games on SportsEngine (uploaded using CSV)
- Deleting Existing Games on SportsEngine (uploaded using DirectLink)
- Downloading SportsEngine Mapping Codes
- LeagueApps Integration
- LeagueAthletics CSV Integration
- LeagueAthletics DirectLink Integration
- SportsEngine CSV Integration
- SportsEngine DirectLink Integration (tutorial movie)
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Administration
Program Downloads as Zip File
This issue occurs with Diamond Scheduler 7 only. Diamond Scheduler 8 does not exhibit this problem.
The most likely cause of this is that you used Internet Explorer to download the setup file. The setup file should have an extension of *.air but IE changes the extension at times to *.zip. You have two choices to fix the issue.
- Use Firefox, Safari, or Chrome to download the file.
- Change the extension of the file back to *.air so that it is name DiamondScheduler.air
There’s actually a third option by changing the security settings of Internet Explorer, but it’s not worth the effort since the other two approaches work fine.
On a Mac, the installation file may download and when you click on the file to install it, your computer will open the file as if it were a *.zip file and you will see the contents of the zip file. If this occurs, instead of double-clicking on the installation file, right click on the file icon and choose to open the file with Adobe AIR Installer.
Keywords: zip file, zip,which program to open,installation, mac download
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