How can we help?
The following are known issues with the current version of Diamond Scheduler, along with their workarounds.
- There is a problem on Mac computers when exporting reports (such as team reports or hosting sites CSV files) such that if you export once and then want to export again using the same name, it will display a #2038 error, meaning it can’t overwrite the existing file. I am searching for a solution. It is a bug in Adobe AIR. In the meantime, either delete the existing file or save the new export to a different file name.
- When creating a pool play bracket, if you navigate to the Timeslot Calendar immediately following choosing of the teams to advance to the elimination brackets, the calendar display may appear to be malformed. Close the calendar and re-open it and all should work fine.
Tags: problems, error, errors, problem, 2038, timeslot calendar, calendar