Sending Your Schedule File

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It’s usually helpful for us to get a copy of your schedule file so we can diagnose the problem you’re having.

First of all, make sure you’ve saved the file. It has to exist to send it. In a sense, it’s like a word processor file. You don’t really have a document on your hard drive until you do the first Save.

To send that schedule to us, create an email to, click on Attach File (or whatever your email program calls it), navigate to the folder where you saved the file (the default is Documents/schedules) and choose the schedule file with the name you’ve been using. It’s like attaching any other file to an email.


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